The purchase of the Toyota Avalon from this dealership was professional, pleasant, and absolutely no hassle! I have already recommended the dealership and the sales person, Patrick O? Day, to prospective customers. We found the car of interest by searching the internet. I spoke with Michelle (last name unknown) at this dealership to see if the vehicle was available. She offered to search and return my call. She indeed called back within 20 minutes to confirm that the vehicle was available. To my surprise, she offered to schedule an appointment for me to see car the same day. She also gave me the name of the salesperson, Patrick O? Day. Patrick is friendly and knowledgeable about the Toyota products. He truly listened to our requests. The purchase price of the vehicle was the same as listed on the internet? no extra fees, no ?bait and switch? tactics. We informed Patrick that the auto purchase would be delayed by 1 day so that our local mechanic would have the 1st opportunity to purchase our trade-in vehicle. He respected our decision and did not exert the ?hard sell? tactics. Greg Zay and Steve Niechielski presented the financial information during out 2 visits. We were informed of the extra Toyota warranty and service packages. Steve told us about license plate renewal options that were very useful for us. It took less than 30 minutes to complete the transaction to purchase the vehicle. I highly recommend this dealership. The mission statements include a commitment to respect the customers, and provide quality service. That was certainly our experience in July, 2014.
Your Scion Dealer in Westmont, IL
Welcome to Oakbrook Toyota. We have the excellent Toyota vehicles that you have been looking for and we are keeping them ready for you right here in Westmont, IL. Of course, we do not just service Oakbrook, our customers come from miles around including the areas of Westmont, Downers Grove, Hinsdale, Willowbrook, and many other communities in the Western Chicago area.
Our customers just keep coming back because of the relationships that they have built with our staff. We are not interested in just being another car dealership that you drive by, we want to be a part of your automotive lifestyle. When you need a new Toyota we will be here waiting with the car that is perfect for you. When you are looking for a used car we will be here with that too. We don’t even want to stop there, because we want to continuously provide you and your car with the parts and services that it requires. Our friendly staff will be there for you with every turning of the wheel. We are here for everything Toyota that you could ever ask for. Come by Oakbrook Toyota, and see just what we mean.